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VoIP go!
Launched July '05
Our innovative VoIP service is ideal for small business users. Larger organisations are catered for with VoIP Elite - a tailored service!

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NEW - VoIP Hardware
Launched March '06
You can now order a range of VoIP ATAs and IP phones direct from our telecom partner, Entacall. Can be preconfigured for our VoIP go! service.

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Reseller Opportunities
Now!
THAT'S A GREAT IDEA!If you have a client base who'd like to save £££s on phone calls, get signed up to our Reseller Deal...

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TPS Screening
Launched December 2004
A cost-effective, totally transparent way for telemarketing companies to ENSURE compliance with the Telephone Preference Sevice...

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    NORFOLK INTERNET
 
AUTOMATIC TPS SCREENING

TPS Screening provides a completely automated managed service for companies that are, or wish to be, Telephone Preference Service (TPS) compliant. The service transparently intercepts all outgoing calls from your managed lines and checks them against the TPS database before allowing them through to their destination.

It's a cost-effective, elegant solution which saves your company the time and effort of running manual or web-based checks or subscribing to the TPS database. It also moves the onus of TPS compliance from your company to the telecoms carrier.

What is the national TPS?

The Telephone Preference Service database already contains details of over 1.6 million subscribers who object to sales or marketing based telephone calls. Since mid-2004, corporate and business subscribers have also been included on the database, which is growing and is updated on a monthly basis. TPS COMPLIANCE - AUTOMATICALLYCalling an individual or business registered on TPS can result in a fine of up to £5000 per call. It does not matter if they are your customers - if you make a telemarketing call to anyone registered with TPS you are breaking the law.

A full TPS UK licence will cost an organisation a considerable sum each year. This licence fee does not include the cross checking service to turn the TPS data into useful information, so your organisation would either have the task of cross checking telephone numbers against the list of registered numbers provided on the TPS database or paying a third party to outsource that service.

How Entacall TPS Screening can benefit your business:

  • Entacall TPS protects your organisation from making TPS barred calls, therefore ensuring that you are protected from TPS related fines.
  • Entacall TPS will allow your organisation to keep abreast of TPS database changes in a fast, cost effective and easy to use manner.
  • Saves your business purchasing the TPS database at £7,500 per annum.
  • Entacall TPS saves your business the time, money and the overheads of ensuring compliance, either in-house or via outsourcing
  • The UK TPS data on our network is updated on a monthly basis and takes responsibility for all maintenance and upgrades of the TPS data.
  • By using Entacall TPS, telemarketing organisations will improve the quality of their customer and prospect information
  • Entacall TPS operates automatically 24 hours a day, 365 days a year.
  • Entacall TPS gives you competitively-priced outgoing call rates

Who it's for:

Entacall TPS is ideal for all organisations that wish to be TPS compliant. Any business which markets via telephone can benefit - call centres, telemarketing companies and even small businesses who 'cold call' via telephone. Registered charities who canvass via in-house staff for donations and sponsors too.

How it works:

Entacall TPS is offered as a feature of our Carrier Pre-Selection (CPS) service. We apply CPS services to your requested lines and once activated, the line benefits from competitive call rates as well as the automated checking against TPS barred numbers.

Entacall TPS identifies TPS registered numbers automatically as you make the call. If the called number is positively matched against a TPS registered number, the calling party will receive a brief 'call barred' announcement. If you have permission to call a particular number, as determined in accordance with the national TPS register, you can use an override code to call that number.

What it costs:

There are no set-up costs! A monthly subscription charge for each line, as well as a portion of each call cost covers the Entacall TPS service fees.

Subscription Fee *(per line per month): £15.00

Outgoing Call Fees*:

UK National - 2.15ppm
UK Local - 2.10ppm
UK Vodaphone - 15.50ppm
UK T-Mobile - 15.50ppm
UK Orange - 15.50ppm
UK O2 - 15.50ppm

No minimum call or 'connection' charge

*prices exclude VAT.

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