VIRTUAL PHONE NUMBERS - 0800 : 0845 : 0870 : 0871 : 0906

Virtual Number ordering has now been suspended due to impending regulatory changes regarding revenue share.

Please accept our apologies, but the situation is unfortunately beyond our control.

0870/0871 NUMBER POLICY AFTER FEBRUARY 2008

In 2004 Ofcom began a review of 08 numbers. The conclusion of this consultation announced the change of 0870 and 0871 number regulation which will take effect in February 2008.

Current
0870 numbers: Retail call charge is approximately 8.5ppm (pence per minute) excluding VAT. Revenue share is available for customers. 0870 numbers are regulated by Ofcom.

0871 numbers: Retail call charge is no more than 10ppm including VAT. Revenue share is available for customers. 0871 numbers are regulated by Ofcom.

After February 2008
- 0870 numbers: The retail call rate will change and calls will be charged at the originating telecom provider's normal national geographic rates. This reduction in retail call prices will effectively end revenue share on this number range.

- 0871 numbers: Retail call charges remain the same and the revenue share will still be available. However, numbers will be regulated by ICSTIS, the Premium Rate Service regulator. The Ofcom documents do not define exactly what this regulation will entail - it is unclear whether this will relate to the same code of practice that is in place for 09 numbers or whether the different nature of the 0871 market will require a new, separate ICSTIS code. ICSTIS are yet to announce the definitive code of practice that will apply to 0871 numbers.

We can continue to route calls on this number range after February 2008.
However, it is important to recognise that whilst inbound call routing on 0870 currently generates a revenue share, from February 2008 the change to the regulatory regime will effectively result in the discontinuation of any revenue share payments. Most importantly, this will likely result in there being a charge associated with terminating an 0870 call.

More details will be released when available.

CHANGE YOUR TERMINATING NUMBER
If you're an existing user of our Virtual (non-geographic) Numbers, you can request a new destination by submitting our New Destination form. CLICK HERE